Terms and Policies

Welcome to Maxine's Fashion Closet! To ensure a seamless shopping experience, please review our terms and policies below. By using our website and services, you agree to comply with these terms.

1. Ordering and Payment

  • All orders are subject to product availability.

  • We accept major credit/debit cards and other specified payment methods.

  • Prices are listed in USD and are subject to change without notice.

  • Your order is confirmed once payment is processed.

2. Shipping and Delivery

  • We aim to process and ship orders within 1-3 business days.

  • Delivery times may vary based on your location and shipping method.

  • Shipping costs will be calculated at checkout.

  • We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

3. Returns and Exchanges

  • We accept returns within 14 days of delivery for unused and undamaged items with original tags attached.

  • Sale items and preloved pieces are final sale and cannot be returned or exchanged.

  • Refunds will be processed within 7-10 business days after receiving the returned item.

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Preloved Items

  • Preloved items are gently used and may show minor signs of wear. Detailed condition descriptions are provided for each item.

  • All preloved items are thoroughly inspected for quality before listing.

5. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.

  • Your data is used solely for order processing, communication, and improving your shopping experience.

  • We do not share your information with third parties without your consent.

6. Intellectual Property

  • All content on our website, including images, logos, and text, is the property of Maxine's Fashion Closet and is protected by copyright laws.

  • Unauthorized use of our content is strictly prohibited.

7. Limitation of Liability

  • Maxine's Fashion Closet is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to Terms and Policies

  • We reserve the right to update or modify these terms and policies at any time. Changes will be effective immediately upon posting on our website.

For any questions or concerns, please contact us at info@maxinefashioncloset.com or 347-208-5200.